Schools Division Office of Nueva Ecija SDO-NE Library Hubs For learners and teachers
My Requests 0

Your information, explained

Privacy Policy

How SDO-NE Library Hubs uses information when you browse, sign in, and borrow resources.

Last updated:

The essentials

  • You can browse without a borrower account. Resource views and downloads may still be logged.
  • Signing in and borrowing require identity, assignment, contact, and request details.
  • You can ask about your information, request corrections, or raise a privacy concern.

Who this policy covers

This notice applies to the SDO-NE Library Hubs catalog and borrowing portal operated by the Department of Education — Schools Division Office of Nueva Ecija. It covers visitors, borrowers, Library Hub staff, and system administrators using this portal.

Students may browse without creating an account. Online borrower sign-in uses an official @deped.gov.ph Google account and the portal's borrower profile requirements. Learners who need help borrowing should ask their teacher or Library Hub staff.

Information we collect

Sign-in information
Google provides your verified email, name, account identifier, organization-domain information, and profile-picture link when available. Staff and administrators may use their assigned username and password or the verified DepEd Google account linked to their existing staff account. Google sign-in does not create staff access or change assigned roles.
Borrower profile
Your name, official email, contact number, position, borrower type, and school or division-office assignment, including School ID and school name where applicable.
Requests and circulation
Selected resources, quantities, Library Hub, reference codes, preferred collection date, request decisions, borrowing and return dates, and related transaction records. Staff may enter or update circulation records while assisting you.
Usage and security records
Resource views and downloads, resource identifiers, IP addresses, sign-in activity, account changes, and other audit events, where recorded. Server and security logs may also contain request times, page addresses, and browser or device information.

Information comes from you, Google's sign-in service, authorized staff handling library transactions, and your use of the portal. Submit only information relevant to your account or library request.

How information is used

  • Verify account access and link you to the correct borrower profile.
  • Review borrowing requests, coordinate collection, and manage returns and account updates.
  • Maintain circulation, accountability, and audit records; investigate errors or misuse.
  • Prepare library usage and circulation reports to support collection management.

Personal information is processed for these library-service purposes and applicable public-service and recordkeeping responsibilities. The Data Privacy Act of 2012 requires an applicable lawful basis for processing. Where an additional activity relies on consent, its purpose and choices must be explained separately; simply reading this policy is not blanket consent.

Library Hub staff review borrowing decisions. Availability checks and request limits help process submissions; submitting a request does not guarantee approval.

Access and other services

Your profile and transaction information is available to authorized Library Hub personnel and administrators according to their responsibilities. This may include staff processing requests, circulation, reports, and technical support. The public catalog does not display borrower profiles or individual borrowing histories.

Information may be handled by service providers supporting hosting or maintenance, or disclosed to competent authorities when lawfully required. Contact the division for information about the providers and disclosures applicable to your records.

Google sign-in: the portal requests basic identity information, not access to your Gmail messages or Drive files. Your Google password is entered with Google and is not received by Library Hubs. Google's handling of its services is described in the Google Privacy Policy.

When you follow a digital-resource or other external link, that service's own privacy practices apply.

Cookies and browser storage

Session cookies support sign-in, security checks, and your request list. Blocking them can prevent account and borrowing functions from working.

The catalog saves your grid or list preference in this browser. It also temporarily remembers your catalog page and scroll position so you can return after viewing a resource. You can clear these through your browser's site-data settings; doing so may sign you out and reset preferences.

Sign out after using a shared computer. Signing out or clearing browser data does not delete account, circulation, or server records.

Protection and retention

The portal uses authenticated sessions, account permissions, request verification, and validation to restrict access and protect account and borrowing functions. Only share your account credentials through the intended sign-in service.

Retention depends on the type of record, the purpose of processing, and applicable DepEd or government recordkeeping obligations. Completed requests may remain part of circulation and accountability records. Ask the division about the retention period and disposal process that apply to your information, including any retained copies or backups.

Under the Data Privacy Act, personal information must not be retained longer than necessary for its lawful purposes. A deletion request may be limited by an outstanding transaction or a legal requirement to keep the record.

Your choices and rights

You may browse without signing in. If you choose not to provide required borrower information, online requests cannot be completed. Ask Library Hub staff about assistance available to you.

Subject to applicable conditions and exceptions under Philippine law, you may:

  • Be informed about the processing of your data and request access to it.
  • Ask for inaccurate or incomplete information to be corrected.
  • Object to processing, withdraw consent where consent is the basis, or request erasure or blocking when applicable.
  • Request data portability where applicable and seek remedies, including filing a complaint with the National Privacy Commission.

Borrowers can review their account and edit supported profile details in My Account. Google-managed identity details are linked to the verified sign-in account. For other changes or rights requests, contact the division. Identity verification may be needed before personal records are released or changed.

A parent or legal guardian may help a minor raise a privacy concern. Read the National Privacy Commission's guide to data subject rights for more information.

Questions and concerns

For a privacy request, contact the Schools Division Office of Nueva Ecija through its official Public Assistance channel and ask to be referred to the designated Data Protection Officer or responsible privacy personnel for Library Hubs.

Describe the information or transaction involved and the action you are requesting. Do not include passwords or unnecessary identity documents in an initial inquiry. For collection, availability, or returns, contact the relevant Library Hub.

SDO Nueva Ecija Public Assistance

You may also consult the National Privacy Commission about your rights and complaint options.

Changes to this policy

Updates will appear on this page with a revised date. Material changes to the purposes or handling of your information should be brought to your attention before the changed processing takes effect, as required by applicable law.

Back to top